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Frequently Asked Questions

 

How do you use the Augmented Reality Tool?

You will need to load my website on a mobile or tablet with a back camera.

Go to the print you are interested in, choose media, size, style, frame, then click on the Augmented Reality button.

Stand 10 feet from the wall you wish to hang the print on. You will be prompted to allow the website to use your camera, choose allow. You will now see the print superimposed on the wall. This gives an approximation of the size on the wall, you can also move the print around on the wall, change sizes etc.

Once happy with position and size take a screen shot. You now have a photo of what it will look like and you can also show it to others.

 

How can I really be sure I will be happy with the size of the print before ordering?

For a more accurate sizing on the wall, choose the desired available size for that print, cut out that size in cardboard or paper to make a template. Place the template on the wall in the desired location.

Using the Augmented Reality tool move backwards and forwards and position the print to fit the cut out template and take a screen shot.

Please remember that if you are buying the print framed then take this into account when trying it out, do this by choosing your frame first, then use the Augmented Reality tool (your template will still need to be the desired size of the print). When positioning the print on the wall make sure that the frame sits outside the template area and take a screen shot. You can now see how big the framed print will look on the wall.

 

I don't see the print media I'm looking for?

Contact me and let me know what media you are looking for, if I am able to offer the print media you are looking for I will make it available to you.

  

I don't see the dimensions I'm looking for offered as a print?

Contact me and let me know what size you are looking for. Print dimensions reflect the dimensions of the original work and the full-size scan of the original, as sizes are limited to the size of the image file. If your request falls within these parameters then it is possible to make this available to you.

Some pieces can be purchased as separate panels, making the overall dimensions larger. Contact me if you are interested in a multi-panel piece.

 

What is your shipping Policy?

Prints are shipped by the Art Print shop I am affiliated with. They create the prints and then ship them, their shipping rates apply and will be calculated in the shopping cart. 

Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

International Shipping The cart will recalculate your shipping cost once your country for delivery has been selected in the address panel. Shipping times range from 3-10 business days.

 

What is your Policy on Returns/Exchanges/Refunds?

There are no returns on Prints, except if the print itself is damaged or there is issue with the print quality. Buyers remorse or color variations from the computer monitor and what the print looks like in person are not valid reasons for a return. In the rare event of a damaged print or print quality issue, buyer must follow the instructions below.

We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.

If your prints arrive damaged, please photograph the damaged packaging before opening it and then take photographs of the damaged print. Save the damaged packaging. This covers us all for insurance purposes. Please contact info@amandacrehan.com with your order number for further instructions.

If there is a print quality issue please take photographs. Please contact info@amandacrehan.com with your order number for further instructions.

 

How can I keep up with your new work?

Just sign up for my newsletter (using the form at bottom of this page) where you will receive information about new releases, discount sales, special events, and announcements.

Also, follow me on Facebook and instagram! You can use the icons at the bottom of this page to head directly to my profiles.

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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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